What if I need to cancel my booking?
Cancellation policies may vary depending on the trip. Please refer to the specific trip details for more information. If the trip is canceled due to unsafe conditions (e.g., severe weather) or organizer issue, participants will receive a full refund.
Can I join if I don’t have a dog but love dogs?
Absolutely! Dog lovers without pets are welcome to join and enjoy the company of other participants’ furry friends.
What if my dog gets fleas or ticks during the trip?
Dogs will be outdoors in areas where fleas and ticks may be present. Owners are advised to consult their vet for preventive treatments before the trip.
How do I book?
Secure your spot by completing deposit payment on SmartShanghai. Once payment is made, the event organizer will contact you to confirm your booking. Further details, including trip specifics, schedules, and any additional information, will be provided. The remaining balance must be paid directly to the event organizer. Please ensure payment is completed as per the instructions provided by the organizer to confirm your participation.
Is there a guide on the trip?
Yes, trips include a local guide and team leaders who will assist participants throughout the trip, ensuring safety and providing information about the area.
What if I need to cancel my booking?
Cancellation policies may vary depending on the trip. Please refer to the specific trip details for more information. If the trip is canceled due to unsafe conditions (e.g., severe weather) or organizer issue, participants will receive a full refund.
Where is the pickup and drop-off point in Shanghai?
The pickup and drop-off points in Shanghai vary depending on the trip. Please check the trip schedule for details. However, participants will always be dropped off at the same location where they were picked up. The organizer will confirm the exact meeting point before departure.
How do I book?
Secure your spot by completing payment on SmartShanghai. Once payment is made, the event organizer will contact you to confirm your booking. Further details, including trip specifics, schedules, and any additional information, will be provided. Any remaining balance must be paid directly to the event organizer. Please ensure payment is completed as per the instructions provided by the organizer to confirm your participation.
What if the weather is bad?
The itinerary may be adjusted due to weather conditions. In case of severe weather, the organizers will notify participants of any changes or cancellations.
How do I book?
Secure your spot by completing payment on SmartShanghai. Once payment is made, the event organizer will contact you to confirm your booking. Further details, including trip specifics, schedules, and any additional information, will be provided. Any remaining balance must be paid directly to the event organizer. Please ensure payment is completed as per the instructions provided by the organizer to confirm your participation.
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